Terms and Conditions

Please read these terms carefully before using 4Drive Fiji booking service

Service Nature

4Drive Fiji operates as an informational booking platform connecting travelers with independent local rental companies in Fiji. We do not own vehicles. Our role is limited to facilitating contact between you and the provider listed on your voucher.

Each booking creates a direct rental agreement between you and the provider. All vehicle terms, insurance coverage, pickup instructions, and conditions are set by that provider and detailed in your booking voucher.

Booking Process

When you submit a booking through 4Drive Fiji, you receive a voucher containing provider contact details, vehicle specifications, and rental terms. Advance payment secures your reservation. The provider confirms availability and sends final instructions before your pickup date at Nadi International or other agreed location.

Any modifications, cancellations, or special requests must be communicated directly to the provider using contact information in your voucher. We forward requests but cannot guarantee changes once booking is confirmed.

Provider Responsibility

The rental company named in your voucher holds full responsibility for vehicle condition, maintenance, insurance validity, roadside support, and adherence to Fiji traffic regulations. 4Drive Fiji does not control provider operations, fleet quality, or service delivery.

Disputes about vehicle performance, damage claims, or service issues are resolved directly between you and the provider. We assist with communication but are not liable for provider actions or vehicle-related incidents during your rental period.

Payment and Deposits

Advance payment processed through 4Drive Fiji confirms your booking. Additional charges, deposits, or fees collected at the pickup counter in Nadi, Martintar, or other locations are managed solely by the provider according to terms in your voucher.

Limitation of Liability

4Drive Fiji is not responsible for vehicle defects, accidents, traffic violations, provider delays, or changes in rental terms after booking confirmation. Our liability is limited to the advance payment amount. We do not guarantee vehicle availability if providers face unforeseen circumstances during cyclone season or other disruptions.

By completing a booking, you acknowledge that 4Drive Fiji acts as intermediary only. All claims, complaints, or legal actions related to the rental agreement must be directed at the provider entity specified in your voucher.

Contact Information

For booking questions or voucher clarifications, contact us at [email protected] or call +679 670 3428. Office hours: Mon-Sun 8:00 AM - 6:00 PM (GMT+12). Address: Queens Road, Martintar, Nadi, Fiji.